Ballarat Welcome Centre

Ballarat Welcome Centre is our diversity hub offering a centrally located welcome place for new migrants in our region and multicultural and intercultural services, hospitality, learning and training opportunities.

As Ballarat experiences increasing diversity many people seek to participate in this community place that is inclusive and enables creative enterprises, activity and connection.

The Ballarat Welcome Centre has relocated from the former Sacred Heart Convent to Barkly Square in Bakery Hill. Our new location offers BRMC office space, meetings, markets, senior services, migration and settlement services.

Migration and Settlement Services

Settlement Engagement Transition and Support (SETS)

BRMC works with our partners to provide this early intervention program that equips and empowers eligible clients and communities to identify and address their needs to improve:

  • Social participation
  • Economic wellbeing
  • Independence
  • Personal wellbeing
  • Community connectedness

We assist eligible humanitarian entrants and other valuable migrants in their first five years to gain knowledge and skills for their settlement needs. Services include:

  • Settlement related information
  • Advice
  • Advocacy
  • Assistance to access services

This can cover:

  • Facilitating English language skills
  • Support engagement with education and training
  • Building employment readiness

Please contact Deruka Dekuek for more information or contact our office on 03 5383 0613.

Useful link:

Migrant English Support

Trained volunteer tutors assist BRMC in providing help with the English Language for people who have migrated to Australia. The program provides Individual Tuition for Eligible Clients.

Eligible migrants can also take English classes at Ballarat Neighbourhood Centre or under the AMEP and SEE programs delivered by Djerriwarrh.

We can provide information about English tutoring and conversation classes available in the Ballarat region.

For more information please contact Sara on 03 5383 0613 or email
Or contact Djerriwarrh on

Diversity Homework Club

Need help with your homework and studies?
Why not drop into our Homework Club every Wednesday at the Ballarat Library (178 Doveton St. North) from 4.00pm to 5.30pm during school terms for primary and secondary school students. Assistance is provided by trained tutors with access to laptops and tablets.

We can also provide information on other homework clubs and after school learning support available in the region

For more information and to join the Homework Club please contact Deruka on 03 5383 0613 or

Good Governance

Helping community organisations be their best

In 2019 BRMC will be the local host for the Good Governance Program.

Good Governance creates stronger, more cohesive and more resilient communities by boosting good governance practices in community organisations.

The initiative matches trained volunteers skilled in governance with small community organisations. These volunteers act as mentors over 12 months, working with the entire governing committee to empower the organisation.

Good Governance is hosted by community leaders such as local councils and community development organisations, and it’s free for community groups to take part. Mentors work directly with your organisation, making sure you get the individualised support your organisation needs to overcome challenges and reach your goals.

How Good Governance can help take your organisation to the next level

By partnering with an experienced mentor, your organisation can discover more about good governance practices such as planning for the future, understanding legal requirements, preparing for risks, and building connections with the local community.

Other community organisations that have participated in Good Governance say it has helped them:

  • Be more confident to achieve their aims
  • Improve committee/board processes and help build a culture of good governance
  • Increase professional and personal satisfaction
  • Meet compliance obligations
  • Be more focused on achieving their aims and evaluating their work
  • Boost group dynamics

Are you interested in taking part in Good Governance as a participating group or mentor?
For more information contact Hemraz at the BRMC Office on 03 5383 0613 or

Senior Services

BRMC takes a client-centred approach and offers flexibility within our programs. We welcome all enquiries and our assessment process is designed to discover how we can assist you on an individual basis.

Find out if you are eligible for BRMC Senior Programs by contacting Teresa on 03 5383 0613 or

Multicultural Tucker

Held on the second Wednesday of the month (from February through December), Multicultural Tucker provides an opportunity for people from diverse backgrounds to socialise. Enjoy a nutritious three-course lunch, featuring the cuisines of those in our CALD (Culturally and Linguistically Diverse) community and using traditional recipes.

Cost per person is $10.
Booking is essential. We may be able to assist with transport.

Health & Wellbeing Days

Come along and learn about healthy ageing.

Enjoy nutritious food, informative presentations and fun activities in a supportive, friendly environment.

$5 covers program, morning tea and lunch.

Social Hub

Join us for afternoon tea, conversation, friendship and join in a range of art & craft activities or outings.

Gold coin entry.
We may be able to assist with transport.

Bus Trips

Four social Bus Trips are scheduled per year to various places of interest. Each trip includes morning tea and lunch.

$35 per person.

Home Visiting

Home Visiting is designed to offer social interaction to seniors who are socially or geographically isolated, frail or disabled.

We match a trained volunteer with a client based on culture, interests and personality once a week for one hour. The service is free.


This service provides vital social interaction for isolated Seniors from the comfort of their home, enabling them to connect to others by phone for a friendly conversation.
We currently run a Maltese and Filipino Telelink service, and are planning to expand to other cultural groups including Hungarian.

If you know someone who might benefit from these services or you would like more information please contact Teresa on 03 5383 0163.

Refugee and Asylum Seeker Support Services

BRMC welcomes refugees and people seeking asylum. We offer volunteering opportunities, referrals for employment and training, information links to services, as well as fundraising for critical support at the Ballarat Welcome Centre.

Ballarat Refugee and Asylum Seeker Support Network (BRASSN) meet monthly at 1pm on the first Monday of each month at the Ballarat Welcome Centre.
This group plans support, social engagement, financial support and mentoring through community partners.

Eligible migrants are also assisted through our Settlement Services Program.

Member Support

Auspiced Activities and Support

If your group or association is not yet registered we can help you with your funding applications. We can assist you or apply for funding on behalf of your association

For more information please contact BRMC on 03 5383 0613 or email

Multicultural Capacity Building


Together with our partners:

  • Centre for Multicultural Youth (CMY)
  • City of Ballarat
  • Ballarat Community Health
  • Wimmera Development Agency (WDA)

BRMC is working to build diversity and cultural competency across our region. Activities and events sponsored through this project will include:

  • Ballarat Welcome Centre
  • Cultural Competency Training and Development
  • Community Volunteering
  • Asylum Seeker Support and Empowerment
  • Rock the Block Youth Event
  • Migration Advice and Referral
  • Social Enterprise Incubation
  • Schools and Sport Inclusion Programs
  • Interkultura Sports Tournament
  • Artists-In-Residence

If you have any enquiries about EVOLVE please email

Strategic Engagement Coordination

Through a structured network supported by the Victorian Government, the SEC program works on strategic multicultural initiatives.

In 2019 they will include:

  • Rural and Regional Migration Forum
  • Regional Needs Analysis and Outcomes Strategy

If you have any enquiries about SEC please email